Shipping & Payment
Payment
Card payment online
Pay by card right after checkout via the plata by mono payment system.
Bank transfer
Add your company details at checkout — we'll send the invoice to your messenger or email.
Cash on delivery
Pay when you collect the parcel. Nova Poshta charges its own fee according to its tariffs.
Delivery
Terms and cost
Delivery is by Nova Poshta at the buyer's expense, at the carrier's tariffs.
If you use a free-shipping promo code, we cover the Nova Poshta fee.
Dispatch times
Orders placed before 15:00 are dispatched the same day. After 15:00 — the next working day. Our working hours are listed in contacts.
Waybill number
The waybill number will be sent to the email you provide at checkout and is also available in your account.
Please note: if a Nova Poshta branch is closed due to an air-raid alert, dispatch may be delayed beyond the usual schedule.
Our team does everything possible to get your parcels moving on time whatever the conditions. Thank you for your understanding and trust!